Handcrafted items are unique and artistic, but making them is difficult. Each piece begins with an idea and goes through careful planning and execution, needing skill, creativity, and a lot of time. Choosing quality materials is essential, as every choice impacts the final product and requires a good understanding of how materials work together. Artisans must learn techniques, often through trial and error, which can be challenging.

There is also an emotional aspect to handcrafted work, as each item reflects the maker's story and intentions while trying to meet market demands. Additionally, artisans deal with practical issues like managing their time and resources. Despite these challenges, the satisfaction comes from offering unique products that connect with customers in ways that mass-produced items cannot.

Know what you need before you buy it. At Boyan Moskov Ceramics, we understand that each piece tells a story, and we want to ensure you're confident in your selection. We are happy to send you more information about a piece so you are sure about it before making a purchase. Whether you are purchasing for your personal collection, or helping a client purchase a statement piece, let us assist you in finding the perfect item that aligns with your vision.

Due to the nature of our work, we do not offer returns. This policy helps us maintain the integrity of our products and allows us to focus on creating exceptional ceramics without the challenges associated with managing returns. Additionally, each piece may contain variations in color and texture, which are inherent to the handmade process and contribute to its individual character.

We encourage customers to review product descriptions and images thoroughly before making a purchase to ensure satisfaction with the selection. Our goal is to provide lasting enjoyment through our ceramic art, and we appreciate your understanding of our return policy.